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Elastic Docs ›Elastic Security Solution [7.13] ›Elastic Security APIs

Actions API (for pushing cases to external systems)

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Actions API (for pushing cases to external systems)

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You can push Elastic Security cases to these third-party systems:

  • ServiceNow
  • Jira (including Jira Service Desk)
  • IBM Resilient

The Kibana Console supports only Elasticsearch APIs. You cannot interact with the Kibana APIs with the Console and must use curl or another HTTP tool instead. For more information, refer to Console.

To push cases, you need to create a connector using the Kibana Actions API, which stores the information required to interface with the external system.

Elastic Security uses these external APIs to send cases:

To send cases to an external system and keep the Elastic Security UI updated:

  1. Create connector: Create the connector (Actions API).
  2. Set default Elastic Security UI connector or Update case configurations: If required, configure connector options (Cases API).
  3. Create or update an external incident: Send the case to an external system (Actions API). You must store the returned data as it is required for updating the the Elastic Security case.
  4. Add external details to case: Update the Elastic Security case with the associated external system data returned in step 3 (Cases API).
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